1-877-909-DADA  

For fastest results, please email service@dadababyboutique.com with questions.

Return Policy:

Customer satisfaction is our goal!

Items may be returned for a refund to the credit card with which the item was purchased, for store credit or exchange within 14 days of receipt of the item. All returned items must be in their original condition with all tags and packaging intact. Items returned without the original packaging or in less than perfect condition may be subject to a 25% restocking fee or returned at the customers expense. Please call 877 909 DADA or email service@dadababyboutique for shipping instructions.
 

  • All Sale items are final sale
  • Shipping expenses will not be refunded and if an item is returned that was shipped for free, you will receive a refund minus a shipping charge
  • Due to safety concerns we do not accept returns or exchanges on bedding.
  • Custom ordered items such as but not limited to bedding, moses baskets, strollers, furniture, fabric yardage and artwork are not returnable or exchangeable.
  • Certain items will be charged a 25% restocking fee in addition to shipping charges.
  • Unauthorized returns will either be charged a 25% restocking fee, or refused and shipped back to you at your expense.
     

Policy for custom made items and furniture - Dada Baby Boutique can not accept returns or exchanges on orders that are custom made, altered, ordered or personalized.  If you place an order for a custom item you will have 2 days to cancel your order before the item goes into production.  After your item goes into production, the order can not be cancelled. 

Low Price Guarantee Information

If you find a lower published price on the internet within 30 day of our purchase, we will match the price or issue a refund.

In order for our price guarantee to apply, the following terms must be considered:

  • Price guarantee considers the "total" price including all fees and/or discounts and may not be used with any other discounts.
  • Guarantee only applies to online, authorized dealers and must be verifiable.  Online auction sites or retailers based outside of the continental US, discount sites such as Amazon Marketplace, ebay or outlets are not applicable.
  • Items must be identical in every way.
  • We are not able to price match items that are below the manufacturers minimum advertised price.
  • This offer excludes items that are on clearance/closeout or are out of stock or are not priced correctly due to a typographical error.

Please email service@dadababyboutique.com or call 678 938 6399 to tell as about a lower price or for more information.

Pricing Policy:

At Dada Baby we endeavor to pursue excellence in all that we do but occasionally mistakes and typographical errors occur.

If there has been a mistake in pricing or a typographical error in a listing, we reserve the right to cancel any order that was made with a pricing discrepancy.  If your credit card or Paypal account have been charged you will be refunded immediately for the amount you were charged if you decide to cancel the order.  We reserve the right to refuse any order.

Our pricing and policies are subject to change without prior notice.

Shipping Policies:

Orders are primarily sent via USPS priority mail and shipped typically the same business day as the order is placed.

Shipping is usually 2-3 days but is not guaranteed.

Faster shipping options are available at an additional cost, please contact us for rates.

Orders shipped to the state of Georgia are subject to 8% state sales tax.


About custom items and items that ship directly from the manufacturer:

We do our best to provide accurate lead times for custom and special order items (including but not limited to bedding, diaper bags, artwork, furniture and strollers.)  Shipping time frames reflected in product descriptions are based on estimates from our suppliers. We will notifiy you as quickly as possible if there is a delay, however, we cannot be held responsible for shipping delays beyond estimated delivery times.  We are always available to speak with you if you have any questions.

Click here to see instructions and policies for freight delivery.

Fast Shipping!

Dada Baby ships FAST!

Orders are primarily sent via USPS priority mail and shipped typically the same business day as the order is placed.

Shipping is usually 2-3 days but is not guaranteed. 

Faster shipping options are available at an additional cost, please contact us for rates.

Orders shipped to the state of Georgia are subject to 8% state sales tax.

About custom items and items that ship directly from the manufacturer

We do our best to provide accurate lead times for custom and special order items (including but not limited to bedding, diaper bags, artwork, furniture and strollers.)  Shipping time frames reflected in product descriptions are based on estimates from our suppliers. We will notifiy you as quickly as possible if there is a delay, however, we cannot be held responsible for shipping delays beyond estimated delivery times.  We are always available to speak with you if you have any questions.

Shipping Rates

Shipping Rates:

  • $0-$74.99 = $5.95
  • $75.00 and up qualifies for FREE SHIPPING*

*orders to Hawaii and Alaska may not be eligible for free shipping

Faster shipping options are available, please call or email for rates.

*Due to size and weight, some itmes are not elegible for free shipping and will be marked as such.

International Shipping

International orders will be shipped via USPS Global Priority which usually takes 4-6 days.
International Shipping Rates:
$0-$24.99=$25.50
$25.00-$49.99=$35.50
$50.00-$99.99 =$45.00
$100.00+ =$70.00

*Due to size and weight, some itmes are not elegible for international shipping.

Furniture Delivery Options

  • Basic Curbside
  • Standard - 2 person delivery inside threshold of your home.
  • Premier - Inside delivery to the room of your choice and debris removal.
  • White Glove - Inside delivery to the room of your choice, debris removal and assembly.

Instructions for reciept of your freight shipment

The majority of our furniture will be delivered by an independent frieght company.  When your order is in transit, you will be contacted to schedule the delivery.  Though the furniture manufacturers take every precaution possible to insure that your items arrive safely, occasionally pieces are damaged during the shipping process.  Please read through the following information to help protect your investment.

Please be aware that it is necessary for you to check each item for Visible and or Concealed Damage.  

When the driver arrives with the items, he should allow you to open & inspect each item for damage. If there is obvious damage to an item, refuse delivery of that specific item. If the driver does not want to wait for you to open & inspect the shipment, he is then obligated to allow you to sign the Delivery Receipt with an exception such as “Possible Concealed Damage.” If the driver does not want to wait, & will not allow you to state an exception on the Delivery Receipt, refuse the entire shipment, and contact Dada Baby. Dada Baby will then contact a manager with the freight company & make sure that you receive proper treatment. We will also direct the freight company to contact you and promptly reschedule the delivery.

Damaged or un-inspected items must be signed for as either Damaged or Possible Concealed Damage.

If the furniture, (freight) is damaged but is signed for as Clear, meaning without stating an exception like Possible Concealed Damage or Damaged, the receiving party (you), then assumes full responsibility for the damaged freight & may have no recourse, legal or financial, with the delivering freight company, delivery agent, or Dada Baby.

This would be a worst case scenario & is completely preventable. If you have questions about any of our freight rules, please contact us & we will be happy to fully inform you & instruct you with regard to the process of receiving our freight.  If you receive a damaged item & have properly signed for the item as damaged, we will either have the furniture repaired or replaced depending on the situation.