Dada Baby Shipping Information*
Dada Baby ships FAST!
Faster shipping options are available at an additional cost, please contact us for rates.
About custom items and items that ship directly from the manufacturer
We do our best to provide accurate lead times for custom and special order items (including but not limited to bedding, diaper bags, artwork, furniture and strollers.) Shipping time frames reflected in product descriptions are based on estimates from our suppliers. We will notifiy you as quickly as possible if there is a delay, however, we cannot be held responsible for shipping delays beyond estimated delivery times. We are always available to speak with you if you have any questions.
*orders to Hawaii and Alaska may not be eligible for free shipping
Faster shipping options are available, please call or email for rates.
*Due to size and weight, some itmes are not elegible for free shipping and will be marked as such.
2012 Christmas Shipping Deadline:
The last day for possible Chrstmas Delivery is 12/21/12 (orders must be in by 12pm EST
This estimate applies only to items that are in stock and ship directly from our warehouse via usps priority mail (this is our standard shipping method.
International orders will be shipped via USPS Global Priority which usually takes 4-6 days.
*Due to size and weight, some itmes are not elegible for international shipping.
Furniture Delivery Options
Instructions for reciept of your freight shipment
The majority of our furniture will be delivered by an independent frieght company. When your order is in transit, you will be contacted to schedule the delivery. Though the furniture manufacturers take every precaution possible to insure that your items arrive safely, occasionally pieces are damaged during the shipping process. Please read through the following information to help protect your investment.
Please be aware that it is necessary for you to check each item for Visible and or Concealed Damage.
When the driver arrives with the items, he should allow you to open & inspect each item for damage. If there is obvious damage to an item, refuse delivery of that specific item. If the driver does not want to wait for you to open & inspect the shipment, he is then obligated to allow you to sign the Delivery Receipt with an exception such as “Possible Concealed Damage.” If the driver does not want to wait, & will not allow you to state an exception on the Delivery Receipt, refuse the entire shipment, and contact Dada Baby. Dada Baby will then contact a manager with the freight company & make sure that you receive proper treatment. We will also direct the freight company to contact you and promptly reschedule the delivery.
Damaged or un-inspected items must be signed for as either Damaged or Possible Concealed Damage.
If the furniture, (freight) is damaged but is signed for as Clear, meaning without stating an exception like Possible Concealed Damage or Damaged, the receiving party (you), then assumes full responsibility for the damaged freight & may have no recourse, legal or financial, with the delivering freight company, delivery agent, or Dada Baby.
This would be a worst case scenario & is completely preventable. If you have questions about any of our freight rules, please contact us & we will be happy to fully inform you & instruct you with regard to the process of receiving our freight. If you receive a damaged item & have properly signed for the item as damaged, we will either have the furniture repaired or replaced depending on the situation.